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Using ASPMail

AspMail allows you to send mail using the standard SMTP protocol from any program that can use ActiveX/OLE components.

See http://www.serverobjects.com/TechComm.htm for general ASP support errors and issues.

ASPMail Simple Mail Example

Using the component is as simple as

Creating the object
Setting a few properties
Calling the SendMail method

**NOTE FROM TECHNICAL SUPPORT: You MUST set the Mailer.RemoteHost to the web server IP address of a domain hosted on our servers and the Mailer.FromAddress to a valid email address for your domain. **

The following code demonstrates how to use AspMail from VBScript. In this example Joe from Joe’s Widgets wishes to send an email to John Smith. Joe’s mail server is located at mail.domain.com.

<%
Set Mailer = Server.CreateObject("SMTPsvg.Mailer")
Mailer.FromName   = "Joe’s Widgets Corp."
Mailer.FromAddress = "Joe@yourdomain.com"
Mailer.RemoteHost = "Put IP address of your WEB server here"
Mailer.AddRecipient "John Smith", "jsmith@anotherhostname.com"
Mailer.Subject    = "Great ASPMail Product!"
Mailer.BodyText   = "Dear Stephen" & VbCrLf & "Your widgets order has been processed!"
if Mailer.SendMail then
Response.Write "Mail sent..."
else
Response.Write "Mail send failure. Error was " & Mailer.Response
end if
%>

By testing the result of the SendMail method we can determine if the mailing process was successful or not.

Form Handling

All or partial input for a message may come from a form. For example, a form posted to the server with a request method of GET (i.e. <form action="/scripts/AspMail.asp" method=get>) may provide the message recipient’s email address, subject and message text as follows:

Mailer.AddRecipient Request.QueryString("ToName"), Request.QueryString("ToAddress")
Mailer.Subject = Request.QueryString("Subject")
Mailer.BodyText = Request.QueryString("MsgBody")

The form may also use the POST method (i.e. <form action="/scripts/AspMail.asp" method=post>) in which case the code would look as follows:

Mailer.AddRecipient Request.Form("ToName"), Request.Form("ToAddress")
Mailer.Subject = Request.Form ("Subject")
Mailer.BodyText = Request.Form ("MsgBody")

You can use any mixture of static and dynamic data in setting the components properties as dictated by your needs. For example, you may wish to send the mail to a single user. In this case you could modify the code to look something like this:

Mailer.AddRecipient "John Smith", "jsmith@alocalhost.com"
Mailer.Subject = Request.QueryString("Subject")
Mailer.BodyText = Request.QueryString("MsgBody")

Generic Form Handling

In some cases users may wish to use a number of different forms to send email with the same block of code. ASP allows you to loop through each QueryString or Form variable and append each one to string variable which is then assigned to the BodyText property. Please note: AspMail cannot control the order that these variables are returned in. This is a function of ASP, not AspMail. ASP takes the form variables and creates the appropriate Request collection (QueryString or Form) and stores the data in an order that AspMail cannot change. If you use this method you must accept ASP's order.

strMsgHeader = "Form information follows" & vbCrLf
for each qryItem in Request.QueryString
strMsgInfo = strMsgInfo & qryItem & " - " & request.querystring(qryItem) & vbCrLf
next
strMsgFooter = vbCrLf & "End of form information"
Mailer.BodyText = strMsgHeader & strMsgInfo & strMsgFooter

Setting Mail Priority

There are a couple of headers that can be modified to set message priority. The Priority property sets the message priority on a scale of 1 to 5. A priority of 1 means HIGH. A priority of 3 means NORMAL and a priority of 5 means LOW. In addition to this you can also set the Urgent property if the message status is urgent. The Urgent property is a true/false property.

How to Use the DateTime Property

The component creates a Date/Time value for the message based on the calculated GMT time. The DateTime property was added to allow users to set a custom date/time time zone. The following code demonstrates how to set the DateTime to US Central Standard Time. By slightly altering the code you can adjust this to work for your own time zone.

function DayName (intDay)
select case intDay
    case 1
      DayName = "Sun"
    case 2
      DayName = "Mon"
    case 3
      DayName = "Tue"
    case 4
      DayName = "Wed"
    case 5
      DayName = "Thu"
    case 6
      DayName = "Fri"
    case 7
    DayName = "Sat"
end select
end function

function MonthName (intMonth)
select case intMonth
    case 1
      MonthName = "Jan"
    case 2
      MonthName = "Feb"
    case 3
      MonthName = "Mar"
    case 4
      MonthName = "Apr"
    case 5
      MonthName = "May"
    case 6
      MonthName = "Jun"
    case 7
      MonthName = "Jul"
    case 8
      MonthName = "Aug"
    case 9
      MonthName = "Sep"
    case 10
      MonthName = "Oct"
    case 11
      MonthName = "Nov"
    case 12
      MonthName = "Dec"
end select
end function

[set other Mailer properties]
Mailer.DateTime = DayName (WeekDay(Date)) & ", " & Day(Date) & " " &
MonthName(Month(Date)) & " " & Year(Date) & " " & FormatDateTime(Now, 4)
& " -0600 (CST)"
Mailer.SendMail

Errors and Other Notes

How do I determine a cause of mail failure?	Note about FromAddress: You must specify a value for the FromAddress property. Mail failure will occur without a FromAddress. If the component can determine why the SendMail method failed, that information will be stored in the Response property. So, for example, to print that information to the clients browser you could add the following code: if not Mailer.SendMail then if Mailer.Response <> ''" then strError = Mailer.Response else strError = "Unknown" end if Response.Write "Mail failure occured. Reason: " & strError end if Another fairly common problem is when a user reports that a specific feature is not working. For example BCC's may seem to never reach their destination. A valuable debugging tool is available with the SMTPLog feature. Assign a valid filename to this property and the contents of the SMTP transaction that occurs during a SendMail call will be recorded to this file. If you find that the SMTP transaction occurs without error then you should check elsewhere for the cause of mail delivery failure. Invariably the user finds that the BCC address was invalid or that the address was misconfigured. The SMTPLog feature allows you to verify if the transactions are complete and valid before pursuing other avenues in determining the cause of failure.
Checking the Mailer.Response property returns "File Access Denied" or "Cannot create file" or "I have a TMP/TEMP var but it still isn't working" What's wrong?	You probably don't have a TMP or TEMP path set up, or if you do, the IIS User (or any users authenticating under IIS) don't have read/write access to the this directory. Make sure the directory exists. Make sure the TMP or TEMP variable exists in your NT/Win95 environment. Under NT this must be a system environment variable, not a user environment variable. If TShoot (see our tech support page) doesn't show the var it isn't a system var. It must be a system var. Make sure all users which need access to the component (the anonymous IIS user and any other users which authenticate under IIS) have read/write access to this path. How to determine where your TMP/TEMP dir points to AspMail versions 2.5.8 and higher have a method called GetTempPath. To display where your TMP path is set to place the following code in an ASP script and run it. Set Mailer = Server.CreateObject("SMTPsvg.Mailer") Response.Write Mailer.GetTempPath Your Win32 OS is designed to find your temporary path in the following manner: Check for TMP. If it does not exist, check for TEMP. If it does not exist use the current directory. ASP tends to use the \WinNT directory in this case.
What would cause an "Operation timed out error"? or "AspMail has been working great but suddenly I'm getting an 'Operation timed out' error.	Reasons for operation timed out include: SMTP server is down, overloaded or simply not responding Firewall blocking port 25 between AspMail and SMTP server Packet filtering blocking port 25 between AspMail and SMTP server IP route is down Your Winsock configured DNS server is down To check using another method run telnet [smtp hostname] 25 from the IIS server where AspMail is installed. If telnet can see the SMTP server, then AspMail can see the server also.
I'm adding attachments but they aren't getting added to the actual mailing. What's wrong?	The path specified is not valid. The user the component is running under, typically the anonymous IIS user, does not have rights to open the file. The anon IIS user, by default, cannot read from networked drives so a path such as \\foobar\files\myfile.zip is not valid. The file is open by another process that's denying reads to the file.
Is there a comprehensive list of errors that can be returned by AspMail?	There are quite a few errors that can be returned. We do not have a comprehensive list, primarily because these errors are returned from systems AspMail is dependent on. The errors can come from your SMTP server (errors vary from vendor to vendor), from WinSock errors (documented by Microsoft�) and general OS errors such as out of memory, disk read/write failures etc... (again documented by Microsoft�).
"AddCC or AddBCC doesn't work" - is this a bug with AspMail? or "I'm adding multiple recipients but only the first one is getting delivered. What's wrong with AspMail?"	AddRecipient, AddCC and AddBCC work just as they should. The problem is not with AspMail. It is likely that your SMTP server is rejecting "foreign addresses" (see "no relay" question below). To test whether AspMail is functioning properly use the SMTPLog property to capture an SMTP session with multiple recipients. All the recipients you send to should appear in the log as the SMTP envelope is sent. If they all appear then the problem is with your SMTP server or an SMTP server down the stream (or your addresses are invalid).
The syntax Mailer.AddRecipient = "name", "name@address.net" and Mailer.AddRecipient = "name@address.net" both return a VBScript error. What's wrong?	First off, remove the = sign. AddRecipient sounds like and is actually a method, not a property. Also AddRecipient takes two parameters. See AddRecipient in the methods listing for details.
What's the syntax for adding multiple recipients?	Call AddRecipient, AddCC or AddBCC for each recipient. There's no other way to add multiple recipients. Mailer.AddRecipient "name1", "address1" Mailer.AddRecipient "name2", "address2" Mailer.AddBCC "name3", "address3"
How do I define the sensitivity of the message?	Outlook allows you to define a message sensitivity. You can do this using as mail by adding the sensitivity header along with the proper text for the sensitivity header. For example: Mailer.AddExtraHeader "Sensitivity: Company-Confidential"
How do I create a hyperlink in my message?	Set Mailer.ContentType = "text/html" and include the hyperlink just like you would with html. <html> <head><title>AspMail HyperLink</title><head> <body> <H3>AspMail HyperLink</H3> <% Set Mailer = Server.CreateObject("SMTPsvg.Mailer") Mailer.FromName = "Status Update Report" Mailer.FromAddress = "useyour@isphostnamehere.com" Mailer.RemoteHost = "Put IP address of your WEB server here" Mailer.AddRecipient "Your Recipient", "yourrecipients@addressgoeshere.com" Mailer.Subject = "AspMail Hyperlink" Mailer.ContentType = "text/html" Mailer.BodyText = "<html><body>Here's some <a href=""http://www.serverobjects.com/"">info</a></body></html>" if Mailer.SendMail then Response.Write "Mail sent..." else Response.Write "Mail failure. Check mail host server name and tcp/ip connection..." Response.Write "<p>" & Mailer.Response end if %>
How do I create a line-break in a message?	Under VBScript you can use the predefined constant VbCrLf. Simply using a Chr(13) or a Chr(10) will not work --you must use both -- the VBCrLf defined constant is the preferred method. A Carriage-return and line-feed character are required to create a new line in the message. See the sample scripts for examples.
My mail to AOL is bouncing. What am I doing wrong?	AOL will not accept anything other than a true address in the "From:" heading. Just about every mail system out there, except AOL and Compuserve, will accept the "No Mail Address" as the "From:" header.
I want to create a mail service like HotMail or Yahoo Mail. Do you have script code that would serve as a basis for this?	No. We only provide the AspMail and AspPOP3 components. You will have to either write the code yourself or find a consultant to do it for you.
I want to use AspMail from VB, FoxPro or [insert name here].	Be sure you are using AspMail 3.x since this version corrects a problem some users reported with previous versions.
Does AspMail support 8bit messages? or "does AspMail support Japanese character set"	AspMail supports any 8 bit characters but please note: Message bodies may be 8bit. Some SMTP servers drop the 8th bit in message headers including Subject lines. You can encode message subjects using a new method named EncodeHeader. See the methods listing for details. Some character sets don't work properly using this method, some do. We don't have any support for character sets that don't work properly using this encoding.
Can I repeatedly assign values to the BodyText property? and "The message text keeps growing with each email I send."	Yes, the text will be appended to the message. Use ClearBodyText if you need to clear the message text.
Can AspMail be used to retrieve files off the client computer?	AspMail is a server-side component. Retrieving files from the client computer requires a client-side component that has access to the client's local harddisk or a browser that supports file uploads in addition to a server side component/extension that can accept those files. AspMail does not support this function.
How do I get Exchange to route Internet email to the Net?	Exchange uses a service called the Internet Mail Connector (IMC) to allow it to act as an SMTP server and transmit and receive mail via a TCP/IP network. If you are not running the IMC you will not be able to send or receive mail from the Internet by AspMail or any other means. Once you have SMTP mail going with the IMC, no further action should be necessary to use AspMail. (Thanks to Steve Crane for this information). Note: You must enable the rerouting on your Exchange's Internet Mail Connector. Go in the properties of your Internet Mail Services (Exchange 5.0). Check the reroute incoming SMTP mail option and add a route to your domain. Mail sent to "yourdomain.com" should be accepted as "inbound". Thanks to S�bastien Stormacq for this information.
The SMTP server is reporting back a "no relay" error. What's wrong?	The SMTP server is looking at your FromAddress and determining that it doesn't know who you are. Some SMTP servers are configured to disallow the "relaying" or transfer of mail originating from addresses outside of its own domain. The only solution is to provide a FromAddress that's local to the SMTP server's domain or get the operator of the SMTP server to allow the FromAddress you are using. This setting is commonly used by ISP's to prevent spammers from using their resources.
What does error "554 No valid recipients" mean? or "503 Need RCPT (recipient)"	500 series errors are errors that the SMTP server generates. This error means that the message recipients given are either not given (you didn't use AddRecipient, AddCC or AddBCC) OR they are not valid recipients for this SMTP server. This is often associated with the "no relay" issued covered above. The SMTP server rejects the given recipients and then issues this error. This typically happens when you have IgnoreInvalidRecipients set to true. You can verify that the SMTP server is ignoring your recipients due to the "no relay" issue or for any other reason by using the SMTPLog property to generate a log and then look at the rejection errors in the log file.
Some of our emails are getting equal signs at the end of lines in some messages. Why?	AspMail can encode high characters using a scheme where the = sign indicates a character to be decoded follow by the hex string value of the character to be encoded. This system of course assumes that the client can decode these characters (which most can). This is called quoted-printable encoding. The default for AspMail is not to use QP encoding. Things that trigger automatic QP encoding: High characters - characters with the following ordinal values 0..31,61,128..255 Long lines of a message body (you can turn wordwrap on to fix this case) Most clients are capable of handling QP encoding. If your client is not capable then you should upgrade your client or you must work within the above limitations to prevent the QP encoding from occuring.
Sometimes I get multiple messages sent when I call SendMail. Why?	AspMail has an internal routine to look for errors. If an error occurs at any point (even after the text of the message has been sent to the SMTP server) AspMail will go ahead and attempt to send it a second time in an attempt to complete the SMTP transaction without any errors if, and only if, you have multiple RemoteHosts set up in the RemoteHost property. The AspMail routine will only attempt 1 retry in this case. If you only have one host name setup then the problem will be found in #1) your calling SendMail more than once or #2) you are not handling cases where the user does a double-click on his/her browser.
With AspMail can I have "required fields" on my HTML forms or other form processing functionality. Can AspMail change the order I get form field data back?	Microsoft's ASP, not AspMail controls form data order. If you are looping through the form data in ASP order it probably won't be the original form order. You'll have to hard code field names to force the data back in a specific or original form order. Required fields are a function of HTML and client side scripting, not AspMail. If you used a CGI library in the past that handled those issues for you, it what only because they delved into areas outside of SMTP/Mail. AspMail's only function in life is to send mail. It does not handle client side HTML/scripting.
"Can someone use AspMail to send SPAM through our system?"	AspMail does not accept SMTP connections and therefore cannot be used to relay SMTP traffic. AspMail can generate new SMTP message traffic but only if you provide a script page to generate it. Therefore it is under the Web operator's control.
WebTrends is generating multiple messages when its schedule runs.	WebTrends is probably parsing your Web tree and calling the HTML and ASP scripts to determine what they are. In the process the ASP scripts you have that call AspMail may be getting called at the same time. Your options are: You are going to have to configure WebTrends not to call these scripts. - or - Modify your scripts so that if WebTrends is calling them they don't fire off a message. - or - Contact WebTrends for another solution. AspMail can't control WebTrends.
I'm mailing a large number of people. At some point in the mailing it fails. Can you give me any tips?	The first tip is to use the SMTPLog property to write an SMTP log to disk and see what the point of failure is based on the log. The SMTP server is probably rejecting your message for some reason and the cause is typically determinable from the log. Secondly, some SMTP servers only accept mail for locally known recipients. The SMTP server may be rejecting your message since it is being addressed to recipients outside the domain of that SMTP server. This is unusual but could possibly be the problem you are running into.
What are some of the issues that affect the speed of the mailing?	A small message should take 3-4 seconds to send if the server is local and all other conditions are normal. The following list are some items that can affect transfer speed. The slower the TCP connection the longer the mailing will take. Typically a local server is much faster than a remote server. If you are losing packets between your server and the SMTP server you can expect longer times due to this packet loss. The size of the mailing. The larger the message the longer the message transfer will take to send. CPU utilization: If your CPU is experiencing heavy usage you can expect it to take longer to transfer mail. SMTP server utilization: If your SMTP server is experiencing heavy traffic response times from the server are going to take longer thus increasing the time it takes to send a message. One thing we've found is that by changing the RemoteHost name from a hostname to an IP address can cut 3 or 4 seconds off some messages. Even if the RemoteHost name is set to the local server's name, we've found some messages waiting for the hostname lookup. Just change the address to an IP and you may see an increase in the speed.
Is there a limit to the length of email addresses.	AspMail support longer email addresses than anyone has so there are no practical limits. If your email is not being delivered see the previous questions for pointers on how to troubleshoot mail failures.

AspMail Properties

Property	Description
BodyText	The message body text. To clear the text once you have set it use the ClearBodyText Method. Example: Mailer.BodyText = "Your order for 15 widgets has been processed"
CharSet	The character set. By default the char set is US Ascii Valid values: 1 = US Ascii 2 = ISO-8859-1 Example: Mailer.CharSet = 2
ConfirmRead	The ConfirmReading flag. If this is set to true AND the recipients email program supports this feature (and it is enabled) the recipients email program will send a notice back to the FromAddress confirming that this email has been read. Example: Mailer.ConfirmRead = true
ContentType	The ContentType property allows you to set the ContentType header of the message's BodyText. If, for example, you wanted to send HTML as the messages's body, you could set ContentType = "text/html" and EMail programs that support HTML content could properly display the HTML text. Note: The ContentType property is ignored if you have file attachments. Example: Mailer.ContentType = "text/html"
CustomCharSet	If you wish to use a character set besides the included types you can set CustomCharSet to a character set string. Example: Mailer.CustomCharSet = "ISO-2022" or Mailer.CustomCharSet = "big5"
DateTime	AspMail will, by default, create a Date/Time header for your local system using GMT. If you would like to override the date/time calculation set the DateTime property to a valid date/time string in the format defined by RFC 822 & RFC 1123. Example: Mailer.DateTime = "Fri, 02 May 1997 10:53:49 -0500"
Encoding	The encoding type for attachments. The default setting is MIME. Valid values: 1 = UUEncoded 2 = MIME Example: Mailer.Encoding = 1
Expires	If the component is an eval version the expires property will return the date that the component quits functioning. Example: Response.Write "Component Expires: " & Mailer.Expires
FromName	The message originator’s name. Example: Mailer.FromName = "Joe’s Widget Shop"
FromAddress	The message originator’s email address. Example: Mailer.FromAddress = "joe@widgets.com"
IgnoreMalformedAddress	Defaults to false. When false AspMail will check for '@' in the email address for calls to AddRecipient, AddCC and AddBCC. An error would be returned in the Response property. When this property is set to true AspMail will not perform any address syntax validation. If you are using AspMail to send a message through an SMS gateway or fax system you may need to set this property to true.
IgnoreRecipientErrors	Defaults to true. If true AspMail will ignore error messages returned by the SMTP server for invalid addresses. This is useful when a mailing is addressed to a number of recipients.
Live	Live allows you to test the component without an SMTP server. If Live is set to false then the NET SEND message will be executed with the FromName property being used as the recipient of the message. Only the subject is sent to the recipient. Example: Mailer.FromName = "ASPProgrammer" Mailer.Live = false
Organization	Sets the Organization header in the message. Example: Mailer.Organization = "Your Company Name"
Priority	Sets the message priority. Priorities are 1-5 and are reflected in the X-Priority Valid values: 1 – High 3 – Normal 5 – Low Example: Mailer.Priority = 1
RemoteHost	The remote SMTP host must be set to mail.yourdomain.com. Example: Mailer.RemoteHost = "mail.mydomain.net"
ReplyTo	The ReplyTo property allows you to specify a different email address that replies should be sent to. By default mail programs should use the Reply-To: header for responses if this header is specified.
Response	The Response property returns any error messages that may occur.
ReturnReceipt	The ReturnReceipt flag. If this is set to true AND the recipients SMTP server supports this feature (and it is enabled) the recipients SMTP server will send a notice back to the FromAddress confirming that this email has been delivered. Example: Mailer.ReturnReceipt = false
SMTPLog	If you need to debug the session give a log file name here. Make sure the IUSR_XYZ IIS user has security that allows the component to write to this file. Warning: Do not use this setting in situations where multiple users can access this component at the same time. This is for single user debugging ONLY! Example: Mailer.SMTPLog = "c:\smtplog.txt"
Subject	The message subject. Example: Mailer.Subject = "Stock split announced!"
SuppressMsgBody	The SuppressMsgBody property is true by default and is used in conjuction with the SMTPLog property. When SMTPLog is set to a file and SuppressMsgBody is true the log file receives a copy of the message text. If SuppressMsgBody is false the message text is not sent to the log.
TimeOut	Timeout is the maximum time that AspMail should wait for a response from the remote server. The default is 30 seconds. Example: Mailer.Timeout = 15
Urgent	The urgent flag sets the X-Urgent header in the outgoing message. Not all mail readers support this flag. Example: Mailer.Urgent = true
UseMSMailHeaders	MS-Mail priority headers, by default, are sent in addition to the standard SMTP priority headers. You can turn MS-Mail headers off with this property Example: Mailer.UseMSMailHeaders = false
Version	Gets the internal component version number. Example: Response.Write "Component Version: " & Mailer.Version
WordWrap	The WordWrap property is off by default. Setting WordWrap to true causes the message body to wordwrap at the position specified by the WordWrapLen property.
WordWrapLen	The WordWrapLen property is set to 70 by default. You can modify the position that wordwrap occurs by changing this value.

AspMail Component Methods

Method	Parameters	Return Value	Description
SendMail	None	True or False Example: if Mailer.SendMail then Response.Write "Mail sent..." else Response.Write "Mail failure. Check mail host server name and tcp/ip connection..." end if	The SendMail method attempts to send the email.
AddRecipient	Mailer.AddRecipient "Jay Jones", "jayj@somehost.net"	True/False based upon success or failure.	Adds a new recipient, as shown in the message's To: list.
ClearRecipients	None	None	Clears any recipients assigned to the To list.
AddCC	Mailer.AddCC "Jay Jones", "jayj@somehost.net"	True/False based upon success or failure.	Adds a new recipient, as shown in the message's CC list.
ClearCCs	None	None	Clears any recipients assigned to the CC list.
AddBCC	Mailer.AddBCC "Jay Jones", "jayj@somehost.net"	True/False based upon success or failure.	Adds a new Blind Carbon Copy recipient. BCC recipients are not shown in any message recipient list.
ClearBCCs	None	None	Clears any recipients assigned to the BCC list.
ClearAllRecipients	None	None	Clears all recipients assigned to the To, CC and BCC lists.
AddAttachment Note from Technical Support: You can not send attachments with ASPMail.
ClearBodyText	None	None	Clears any text assigned to the message’s body which may have been set previously by using the BodyText property.
ClearExtraHeaders	None	None	Clears any X-Headers that were set by use of AddExtraHeader.
AddExtraHeader	A string value that forms a proper SMTP X-Header Example: Mailer.AddExtraHeader ("X-HeaderName: XHdrValue")	True or false. Returns true if X-Header was added.	Adds extra X-Headers to the mail envelope.
EncodeHeader	strValue	strValue encoded as String	Encodes a string in RFC1522 format to provide support for 8bit mail headers such as 8bit subject headers. Example: Mailer.Subject = Mailer.EncodeHeader("R�sponse de Service � la client�le")
GetTempPath	N/A	strPath	Returns the path set up by the OS for temporary mail files. See the discussion on TMP env variables for more information.

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